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Q: What does the session fee include?
A: An initial consultation via phone or in person; Up to 2 hours of coverage on your session date; Post-session image preparation of approximately 30 of the best images; A preview session for ordering purposes; Robyn Mayne's personal consultation with the professional lab, and other suppliers, to achieve the highest quality images and products.
Q: What if we need to reschedule?
A: If illness prevents the session taking place, please call to reschedule. If you must cancel, please try to do so at least 48 hours before your session. In the event of bad weather, Robyn will call to discuss options. The session may be rescheduled or moved to an indoors location.
Q: Do you provide digital manipulation?
A: Standard digital manipulation will be undertaken on the images chosen for presentation. This may include perfecting of exposure, colour and minor blemish touch-up. Additional or major manipulation will be charge at $50 per hour.
Q: When will my images be ready for viewing?
A: Images will be available 14 days after your photo session and will be presented to you at a proofing session. It is at this time you will make your portrait selection, and place your order. A 50% deposit will be required when you place your order with payment in full on delivery.
Q: When will my final prints/products be ready?
A: Your final print order will be delivered approximately 2–3 weeks after your order has been placed. Canvases, albums, coffee table books, cards and framed portraits may take up to 4–6 weeks.
Q: Can I order reprints?
A: All proofed images will be kept on file for one year after your initial order. You are welcome to place a re–print order from these images.
Q: How can I pay?
A: Imagine Photography accepts cash and cheques, direct deposit or credit card via PayPal.

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